Terms and Conditions

Welcome to Adore Essence Massage and Spa. These Terms and Conditions govern your use of our services and our website. By accessing our services or website, you agree to be bound by these terms in full. Please read these terms carefully and ensure you understand them before using our services.

Definitions and Interpretation

Client/User: Refers to you, the person accessing our services and accepting the Company’s terms and conditions.
The Company: Refers to Adore Essence Massage and Spa.
Party, Parties: Refers to both the Client and ourselves, or either the Client or ourselves.

Privacy Policy

Our Privacy Policy, which sets out how we will use your information, can be found at https://www.adoreessence.com/privacy-policy. By using this website, you consent to the processing described therein and warrant that all data provided by you is accurate.

Use of Our Services

You are granted a limited license to use our services, including our website, subject to the following conditions:

You must not use any part of our services for commercial purposes without obtaining a license to do so from us or our licensors.
You may not reproduce, duplicate, copy, sell, resell, or otherwise exploit our services for any commercial purpose without our express written consent.

Eyelash Extension Services

Adore Essence offers professional eyelash extension services which require a prior understanding and agreement to specific conditions to ensure both client safety and service quality:

Health Conditions: Clients must disclose if they have any allergies to adhesives or conditions that might affect the application and longevity of the eyelash extensions.
Procedural Acknowledgment: Clients acknowledge the risks associated with eyelash extensions such as eye irritation, infection, and in rare cases, damage to the natural eyelashes.
Consent to Procedure: By agreeing to undergo eyelash extension procedures, clients consent to the application methods used by certified technicians and understand the maintenance requirements of eyelash extensions.

Body Contouring Services

Our Body Contouring services encompass non-invasive methods designed to reshape areas of the body. These services include detailed pre-treatment and post-treatment instructions to ensure effectiveness and safety:

Client Commitment: Clients must commit to recommended lifestyle adjustments such as maintaining hydration levels and adhering to dietary guidelines to enhance results.
Informed Consent: Detailed consent regarding the risks and potential discomforts associated with treatments like Laser Lipo and Radiofrequency Therapy is required.
Post-Treatment Care: Instructions on post-treatment care will be provided and must be followed to ensure optimal results and minimize any potential side effects.

Acupuncture Services

Acupuncture at Adore Essence involves several traditional Chinese medicinal practices. Clients opting for this service must understand and consent to the following:

Health Disclosure: Complete disclosure of current health conditions, medications, and supplements is mandatory to safely administer acupuncture treatments.
Risks and Benefits: Clients are educated on the potential risks such as minor bleeding, bruising, and soreness, as well as the benefits of acupuncture.
Consent for Treatment: Clients must sign a consent form acknowledging understanding and agreement to undergo acupuncture treatment as per the diagnosed treatment plan.

Out Call Massage and Spa Services

We provide massage and spa services at the comfort of your home or designated space. This service requires adherence to additional specific terms:

Identification and Security Measures: Photo ID may be required for the security of both client and therapist. Sessions may be audio recorded, and therapists' locations are GPS tracked.
Environment and Responsibilities: Clients must ensure a safe and conducive environment for the service. They must inform the therapist of any allergies or physical conditions that may affect the service.

Bookings and Cancellations

Appointments must be booked in advance and are subject to availability.
Cancellations must be made at least 24 hours before the scheduled appointment to avoid charges.

Payment Terms

Services must be paid for at the time of booking unless otherwise arranged.
Various forms of payment are accepted, detailed on our website.

Refunds and Exchanges

Due to the nature of our services, refunds are generally not provided once a service has been rendered.
Complaints or concerns about services received should be directed to customer service to discuss potential remedies or adjustments.